Frequently Asked Questions
New To The Lab? Start Here.
Never played hockey? Been here a dozen times? Whether you’re curious about trying something new or looking for more ways to use the Lab, we’ve got answers.
No answers match that yet.
Try another word, or ask us directly. Text or call 704-313-8249.
01 Start Here
What Is Charlotte Hockey Lab?
The short version, for anyone who has never heard of us, or doesn’t play hockey.
What is Charlotte Hockey Lab, exactly?
Charlotte Hockey Lab is an indoor, off-ice hockey space in Indian Trail, just outside Charlotte. Instead of a rink, it’s set up with synthetic ice, shooting lanes with full-size nets, a skating treadmill, and RapidShot shooting machines that track every shot and give you instant feedback.
People come to shoot pucks, work on their stickhandling and skating, train with a coach, or just have fun with friends and family. Think of it as a batting cage, but for hockey.
Is it an ice rink?
No. There’s no sheet of real ice and no full-size rink. The Lab uses synthetic ice, a smooth, slick surface you can shoot and stickhandle on, plus training stations built for hockey skills. That’s what lets you get a lot of shots and puck touches in one visit, without needing rink time.
What do people actually do there?
A little of everything. Youth players get extra shooting reps on RapidShot. Parents and kids take turns on the stickhandling station. Coaches run skating sessions. Groups of friends see who has the hardest shot. Adults who haven’t touched a stick in years get back into it.
Some people come to train, some come to have fun, and plenty do both.
Do I have to play hockey to come?
No. Developing hockey players is a big part of what the Lab does, but you don’t need any hockey experience to enjoy it. If you’ve never held a stick, you can still take shots on RapidShot, try the stickhandling station, and see what it’s all about.
Is it a serious training facility or a place to have fun?
Both. Serious players use the Lab for focused, high-volume reps between practices, on the same RapidShot technology used by NHL teams and top programs. The same stations are just as fun for a first-timer, a parent, or a group of friends. Nobody has to be good at hockey to have a good time here.
How is it different from going to an ice rink?
At a rink you’re usually sharing the ice, waiting for a time slot, and getting a limited number of shots. At the Lab you book a station or a session online and get a space set up for one thing: lots of reps. No rink fights. Choose your equipment, book your time, and show up ready to play.
The machines also measure what you do, so you can see how you’re doing and try to beat it next time.
Who usually comes to the Lab?
Youth players and adults. First-timers and players chasing their next level. Coaches, teams, hockey families, and people who played years ago and miss the game. If you’re curious about it, you belong here.
02 Is The Lab For Me?
Yes. Here’s Why.
The questions people wonder about before they ever book.
I’ve never played hockey. Would I actually have fun here?
Yes. You don’t need to be a hockey player to have fun at the Lab. Taking shots on RapidShot, chasing a high score on RapidHands, or challenging a friend to a shootout are all fun on the very first try. And if you find out you love it, there’s always more to learn.
Is the Lab mostly for kids, or can adults come too?
Adults are welcome, and not just at adult nights. Adults can come to Open Lab, rent any station, and take classes, just like everyone else. Some are getting back into hockey after years away, and some are picking up a stick for the first time. You’re not too old to start.
Will I look silly if I’ve never held a hockey stick?
Not here. Lots of people try the equipment for the very first time at the Lab, kids and adults alike. Nobody expects you to know the lingo or have a perfect shot. The machines don’t judge, and the point is to have fun and get a few more reps than last time.
Do I need to know how to skate?
No. Shooting on RapidShot, stickhandling on RapidHands, and using the shooting lanes don’t take any skating skill.
If you want to learn to skate or skate better, you can do that here too. The skating treadmill and Coach Cheyenne’s skating development sessions are for everyone from first-time skaters to experienced players, kids and adults.
Can my child try hockey before joining a team?
Yes, and the Lab is a great place to do it. Your child can shoot pucks, try stickhandling, and get comfortable with a stick without the pressure of a team practice. Open Lab is an easy first visit, and coaching sessions are there if they’d like some instruction.
If they get hooked, several of our coaching partners also coach local youth teams and can help with what comes next.
Can parents join in with their kids?
Yes. A station reservation covers up to 5 shooters or skaters, so a parent and kids can share one booking and take turns. Open Lab is open to all ages too. Everyone who comes in, even just to watch, signs the waiver, and a parent or guardian signs for anyone under 18.
Is there anything for girls and women?
Yes. Coach Alexis runs girls-only skating and shooting sessions, open to all ages and experience levels within the girls program. She coaches girls teams around the region, and Coach Laura Lundblad is the Girls Hockey Director for the Queen City Royals. Girls and women are welcome at everything else at the Lab too.
I played years ago. Is the Lab a good way to get back into it?
It’s one of the easiest ways. You can shoot pucks and get your hands back at your own pace, without signing up for a league or finding ice time. Rent a station, come to an Open Lab, or try an adult night and get back around the game.
Can beginners and experienced players be there together?
Yes. RapidShot and RapidHands track each person’s own results, so a beginner and an experienced player can use the same equipment, each working on their own thing. A family or group with mixed skill levels can share one booking.
Do I need to bring someone who knows how the equipment works?
For most of the Lab, no. Trying RapidShot for the first time is as simple as stepping in and shooting.
The one exception is the skating treadmill. You’ll need to be with a coach who’s trained on the treadmill and harness, or be over 21 and trained on it yourself. Training on proper usage is available.
03 Ways To Play
What Can I Actually Do At The Lab?
What a visit can look like, whether you’re training, playing, or just trying it out.
Can I just come in and shoot pucks?
Yes. Book a station or a shooting lane, or come to an Open Lab, and shoot as much as you like. You don’t need a training plan, a coach, or a team. Just book a time first, since the Lab doesn’t have walk-in hours.
Can my friends and I come just to have fun and compete?
Definitely. Up to 5 people can share one station reservation, so bring a few friends, a date, or your teammates. RapidShot tracks shot speed, accuracy, and reaction time, and RapidHands keeps score on stickhandling drills, so settling who’s best is easy. The shooting lanes are made for a friendly shootout.
Would the Lab be a fun family outing?
Yes. It’s something different to do together, and nobody needs to be a hockey player. Kids and parents can take turns on RapidShot, try to beat each other’s RapidHands score, and shoot around in a lane.
Can I practice by myself?
Yes. Rent a station for yourself and work on whatever you want: your shot, your hands, or your skating. The RapidShot app keeps your results, so you can see how you’re doing from one visit to the next.
Can I bring a few teammates for extra reps?
Yes. A station reservation covers up to 5 shooters or skaters, which works well for a few teammates who want extra shooting or stickhandling together. Bringing the whole team? See Teams, Coaches & Groups below.
Can I use more than one station in one visit?
Every RapidShot rental already comes with its own RapidHands stickhandling station, so you can switch between shooting and stickhandling. You can also book more than one station, back to back or at the same time, and the 4-session station bundle works on any station.
Can we have a birthday party or private event at the Lab?
Yes. The Lab hosts birthday parties, private group sessions, friendly competitions, and company outings, and you can reserve the entire Lab for your own event. Every event is a little different, so text us and we’ll help you plan it.
Can I come once just to try it, without signing up for anything?
Yes. There’s no membership or commitment. Open Lab is $15 for an hour, or you can book a single station session. If you like it, there are packages and a subscription for later.
I don’t know which station I want. Where should I start?
Start with Open Lab. It’s a block of open time to use the Lab your way, so you can try different equipment and see what you like without picking one station ahead of time. No coach, team, or experience needed.
Can I watch hockey games at the Lab?
During the Stanley Cup Playoffs, the Lab hosts watch parties: free, BYOB, and open to players, parents, friends, and hockey fans, with select stations open during intermissions. Watch the Events page for dates.
04 The Equipment
What Every Station Does, And Why It’s Fun
What each piece of equipment is, what you’d actually do on it, and why people like it. No hockey knowledge needed.
-
-
-
-
-
What is RapidShot, and what would I actually do on it?
RapidShot is a shooting system. You stand in front of the net with a stick and shoot, and the puck comes back to you automatically, so you can take shot after shot without chasing pucks. The system tracks your shot speed, accuracy, and reaction time and gives you instant feedback on every rep.
People often call it the batting cage of hockey. The Lab’s full-size version is the RapidShot Pro.
I’ve never shot a puck. Can I still use RapidShot?
Yes. Step in, start shooting, and see how you stack up. You don’t need experience or a training plan. Seeing your numbers come up after each shot is fun on its own, and even more fun when you’re trying to beat a friend.
Why would a hockey player use RapidShot?
Volume and feedback. In a team practice, a player gets a limited number of shots and nobody is measuring them. On RapidShot, a player can take a lot of shots in a short session and see the speed, accuracy, and reaction time of every one.
That makes it a good way to work on release, aim, and quick shots between practices, and because results are saved in the RapidShot app, players can track them from session to session.
What’s the difference between RapidShot Pro and RapidShot Mobile?
RapidShot Pro is the full-size shooting system in the Lab, built for high-volume reps. RapidShot Mobile is a portable system with automated passing and adjustable speeds, so it feeds you pucks for fast-paced, quick-release shooting. Both track your shots, and both rentals include a RapidHands stickhandling station.
RapidShot Mobile can also travel to camps, parties, events, and off-site sessions.
What is RapidHands?
RapidHands is a stickhandling trainer built into the synthetic ice. A swivel-mounted iPad and camera follow your movements while you run interactive drills, and you get real-time feedback on puck control, speed, and accuracy. It plays a bit like a video game where your stick is the controller: run the drills, chase a high score, or take on your friends.
It’s included with every RapidShot Pro and RapidShot Mobile rental.
Why does stickhandling practice matter?
Stickhandling is how a player controls the puck: moving it, protecting it, and keeping it on the stick with their head up. It gets better with lots of puck touches, and team practices don’t always have time for that. A few minutes on RapidHands every visit adds up.
For a beginner, it’s simply a fun way to get comfortable with a stick and a puck.
What is the skating treadmill?
It’s a treadmill for skating. Instead of a belt you run on, it has a moving synthetic ice surface you skate on, so you skate in place in a safety harness. That makes it easy to work on stride, technique, balance, and skating mechanics, and easy for a coach to watch and correct your stride up close.
Who can use the treadmill, and do I need a coach?
Because it’s an advanced piece of equipment, the treadmill has a safety rule. You need to either be with a coach who’s properly trained to run the treadmill and harness system, or be over 21 and have received proper training on it yourself. Training on proper usage is available.
If you’re booking it for your child without a coach, an adult who’s trained in safe treadmill operation must be there.
Do I wear skates on the treadmill? Is it like real ice?
Yes, you skate on it in hockey skates. It feels a little different from real ice: the surface moves under you instead of you moving across it, and synthetic ice has a bit more grip. The point isn’t to replace ice time. It’s to get focused skating reps you can’t easily get at a rink.
Skates are required on the treadmill, and the Lab doesn’t have skates to borrow, so bring your own. We recommend a helmet, gloves, and shin guards, but they aren’t required.
What’s synthetic ice, and how is it different from real ice?
Synthetic ice is a smooth, slick plastic surface that pucks slide on much like real ice. It doesn’t need to be frozen, so it works indoors all year. Pucks move a little slower and it has a bit more grip than real ice, but for shooting and stickhandling it does the job. The shooting lanes and RapidHands are built on it.
What can I do in the shooting lanes?
The lanes are synthetic ice areas with full-size nets and reinforced backstops. Shoot, stickhandle, run drills, work with a coach, or just grab a stick and shoot around.
There are two 9 x 30 foot lanes and one larger 17 x 22 foot lane, and you pick the size you want when you book. The bigger lane gives a small group more room to move.
What’s the RapidShot app, and do I need it?
Yes, if you’ll be using RapidShot or RapidHands. Download the RapidShot app from the Apple App Store or Google Play Store and create a player profile before you arrive. It makes for a seamless experience on the equipment and lets you track your performance over time.
05 Your First Visit
How Does Everything Work?
Everything you need to know so you can show up relaxed, not guessing.
I’ve never been before. What’s the easiest way to get started?
Pick one of three easy first visits: Open Lab ($15 for an hour, no coach or experience needed), a station rental if you want your own time on RapidShot, a lane, or the treadmill, or a coaching session if you’d like instruction.
Then book online, sign the waiver, download the RapidShot app if you’ll be using RapidShot or RapidHands, and show up. That’s it.
Can I just walk in, or do I need to book?
Please book first. The Lab doesn’t have regular walk-in hours. It’s open around classes, sessions, and bookings, so everything is reserved online ahead of time.
Will someone show me how to use the equipment?
Yes. Someone from the Lab is always there, including during Open Lab and station rentals, and they’ll help you get set up and use the space and equipment safely.
They aren’t coaches, though, so they won’t teach technique. If you’d like instruction, book a coaching session and a coach will work with you the whole time. The treadmill always needs a trained coach, or you need to be over 21 and trained on it yourself.
What should I wear?
Comfortable athletic clothes you can move in. Regular sneakers are fine on the synthetic ice. If you’ll be skating on the treadmill, bring your skates. We recommend a helmet, gloves, and shin guards, but they aren’t required.
Do I need my own stick, skates, or pads?
No. The Lab has sticks you can borrow, though you’re welcome to bring your own. Skates are only needed for the treadmill, and the Lab doesn’t have skates to borrow, so bring yours if you’ll be skating. Pads aren’t required, but we recommend a helmet, gloves, and shin guards.
How long should I book for my first visit?
An hour is a good first visit. Open Lab sessions are an hour long. Stations can be booked for 30 or 60 minutes, so book 30 to try something, or 60 if you want to settle in and try a couple of things.
Can I come by myself?
Yes. Rent a station for yourself or join an Open Lab. The only station you can’t use alone without training is the skating treadmill.
Can I watch my child?
Yes, parents are welcome to watch. Everyone who enters the facility, whether they’re playing or watching, needs to sign the liability waiver first.
Do I need to sign a waiver?
Yes. Everyone who enters the facility, participating or observing, must complete and sign a liability waiver before the session. You can sign it online through the booking platform or in person when you arrive. Anyone under 18 needs a parent or legal guardian to sign for them.
Is there a minimum age?
No. Kids as young as 6 use the Lab, and our learn-to-skate classes take even younger skaters.
A few things do have age rules: anyone under 18 needs a parent or guardian to sign the waiver, using the treadmill without a coach requires being over 21 and trained, and Suds & Shots is adults only. If you’re thinking about bringing a very young child, text us and we’ll help you pick the right session.
What if I’m running late or need to cancel?
Cancellations need to be made at least 24 hours before your session, by email to [email protected]. Cancellations made less than 24 hours ahead may be charged a cancellation fee. Running late on the day? Text us at 704-313-8249.
Where is the Lab?
4393 Indian Trail-Fairview Road, Indian Trail, NC 28079. Hours are based on classes and bookings, so check the schedule before you head over.
We’re in a small industrial park, in the row of buildings behind the first one you see from the road. The satellite view in Google Maps makes it easy to spot. Park in any marked space.
06 Ways To Book
Open Lab, Rentals, Classes & Coaching: What’s The Difference?
If you just want to have fun, start with Open Lab. If you want to practice on your own, rent a station. If you want instruction, book a coaching session.
-
Open Lab
$15 1 Hour
Best ForTrying it out, having fun, exploring every station
Scheduled open time. No coach, team, or experience needed.
See This Week -
Rent A Station
$109 4 x 30 Min Bundle
Best ForPracticing something specific, on your own or with friends
Your own time on a station, up to 5 shooters or skaters.
Book A Station -
Coaching Sessions
Best ForLearning and getting feedback from a coach
Skating, shooting, puck skills, and player development.
View Sessions -
Suds & Shots
$30 Person
Best ForAdults looking for a social night
Adults only, 21+, BYOB. Nights change week to week.
See Adult Nights -
The Whole Lab
Best ForTeams, birthdays, companies, and big groups
Reserve the entire Lab for your own event.
Text Us To Plan It
What’s the difference between Open Lab, renting a station, and a coaching session?
Open Lab is a scheduled block of open time, $15 for an hour, when you can use the Lab’s equipment and activity areas your way. No coach, lesson, team, or plan needed. It’s the easiest way to try everything.
A station rental is your own reserved time on one station (RapidShot Pro, RapidShot Mobile, the skating treadmill, or a synthetic ice lane) for up to 5 shooters or skaters. Pick it when you know what you want to work on, or want the space to yourselves.
A coaching session is a scheduled session with one of our coaching partners, focused on skating, shooting, puck skills, or player development. Pick it when you want someone teaching and giving feedback.
See This Week At The Lab Book A Station View Coaching Sessions
What exactly is Open Lab?
It’s open time to use the Lab your way: get reps, shoot, stickhandle, compete, or try the equipment for the first time. All ages and skill levels are welcome, and no coach, team, or experience is required.
Open Lab times change from week to week, so check This Week At The Lab for the current schedule.
Do I need a coach to rent equipment?
No, with one exception: the skating treadmill, which needs a trained coach, or a renter who’s over 21 and trained on it. Everything else you can book and use on your own.
How do I choose which option is right for me?
Just want to have fun or try it out? Open Lab. Want to practice something specific, alone or with a few friends? Rent a station. Want someone to teach you or your child? Book a coaching session. An adult looking for something social? Try Suds & Shots. Bringing a team or a big group? Text us about reserving the whole Lab.
Can I book a private or small-group lesson?
Yes. Several of our coaching partners offer private and small-group sessions. Book through the coaching page, or text us and we’ll point you to the right coach for what you want to work on.
Are classes only for experienced players?
No. Many sessions are open to all ages and experience levels. Coach Cheyenne’s skating development is for first-time skaters through experienced players, kids and adults, and Coach Alexis’s girls sessions welcome all experience levels. Each session on the schedule says who it’s for.
Who are the coaching partners?
They’re coaches who know how to run the Lab and work with players here. Their backgrounds include competitive ice dancing, years of youth coaching, and junior, NCAA, and professional hockey, and several also coach local youth teams.
Can I bring my own coach?
Yes. Bring your own coach, or connect with one of our coaching partners. Text us to set up time.
How do I find classes and times?
This Week At The Lab lists the current week’s coaching sessions, Open Labs, adult nights, and special events. The live schedule on the booking platform always has the latest times.
See This Week At The Lab Open The Live Schedule (opens in a new tab)
07 Make It A Habit
Why Would I Keep Coming Back?
One visit is fun. A regular visit is where the Lab really pays off.
I came once and had fun. What else can I do?
Try something you didn’t do last time. If you shot on RapidShot, spend a session on RapidHands or in a lane. If you came to Open Lab, try a coaching session or bring friends for a shootout. Adults can try a Suds & Shots night. There’s more here than one visit can cover.
Can the Lab be part of a weekly routine?
Yes. A few examples: a young player working on one shooting skill each week, a beginner getting more comfortable with a stick every visit, a player adding off-ice reps between team practices, a parent and child with a standing weekly session, or two friends coming back every couple of weeks to settle the score.
Short, regular visits add up, and you don’t need a formal training plan to make them count.
How do I get the most out of a 30-minute or one-hour session?
Go in with one thing to work on. Spend a 30-minute RapidShot session on one kind of shot, or split an hour between shooting and stickhandling. Check your numbers in the RapidShot app at the end, then try to beat them next time.
Can I track my progress?
Yes. RapidShot tracks your results from session to session through the RapidShot app, so you can see your shot speed, accuracy, and reaction time over time. Setting a simple goal, like a faster shot or a better RapidHands score, turns every visit into a little challenge.
Can I mix practicing on my own with coaching?
Yes, and it’s a great combination. Book a coaching session to learn something, then rent a station to practice it until it sticks, and check back in with the coach. You don’t need a formal plan to do this.
Can parents bring their kids for extra practice without a lesson?
Yes. Book a station or come to an Open Lab, and your child can get extra reps without a coach. The skating treadmill is the only station that needs a trained coach, or a trained adult over 21, with them.
What if I’m not trying to get better at anything in particular?
That’s completely fine. Plenty of people come because it’s fun: shooting pucks, competing with friends, or just being around the game. You’re welcome to come regularly just because you enjoy it.
Are there packages for regular visits?
Yes. The station bundle is 4 x 30-minute sessions on any station for $109, which works out to $27.25 a session. For adults, the Suds & Shots subscription is $129 a month for unlimited Suds & Shots access for you plus one.
Is the Lab useful during the season and the offseason?
Both. During the season, it’s a place for extra reps between practices and games. In the offseason, when ice time is harder to find, it keeps your shot, hands, and skating sharp. The Lab is indoors, so you can shoot, skate, and stickhandle year-round.
08 For Players & Parents
Getting More Out Of Your Game
For players, parents, and coaches who want the hockey side of it.
How does off-ice training help a hockey player?
Ice time is limited, expensive, and hard to schedule, and much of it goes to drills, systems, and scrimmages. Off-ice training fills the gap with repetition: more shots, more puck touches, and focused skating work. Skills that are repeated often enough start to feel automatic, which helps players play with more confidence.
What skills can players work on at the Lab?
Shooting: shot speed, accuracy, release, and reaction on RapidShot. Puck control: stickhandling, hand speed, and coordination on RapidHands. Skating: stride, technique, balance, and mechanics on the skating treadmill, plus edge control, power, agility, and acceleration in skating sessions with a coach.
Why do shooting reps matter so much?
A good shot is built through repetition. Because every shot on RapidShot is measured, a player can see which shots are working, change one thing at a time, and see whether it helped. Lots of measured reps in a short session are hard to get anywhere else.
Can the treadmill really help with skating?
It’s a useful tool for skating mechanics. The skater stays in one place, so a coach can watch the stride up close and correct it in real time, which is hard to do on a rink. It doesn’t replace ice time. It adds focused reps on stride, balance, and technique.
Can the Lab work alongside regular team practice?
Yes. That’s one of the main reasons players use it. Team practice covers systems and game situations. The Lab is where a player can isolate one skill, like a quicker release or tighter stickhandling, and get the extra reps a team practice doesn’t have time for.
How should a player balance practice on their own with coached sessions?
Coached sessions are where a player learns something new and gets feedback. Practice on their own is where it sticks. A simple approach: have a coach show the skill, rent a station to repeat it, then check back in with the coach. How often depends on the player, and our coaching partners can help you figure it out.
What could a weekly Lab routine look like?
One example: one coaching session a week for skating or skills, one 30-minute RapidShot session for shooting reps (with RapidHands included), and a goal for each, like a shot speed to beat or a drill score to improve. Adjust it around the team schedule.
Is the Lab useful for advanced players?
Yes. The equipment is RapidShot technology, used by NHL teams and top programs, and our coaching partners include a former junior, NCAA, and professional player. Advanced players can use the Lab for the high-volume, measured reps that are hard to find anywhere else.
09 Bring The Crew
Teams, Coaches & Groups
For coaches, team managers, families, and anyone planning something for a group.
Can our team rent the whole Lab?
Yes. Teams and hockey organizations can reserve the entire Lab and rotate players through the stations: shooting on RapidShot, stickhandling on RapidHands, skating on the treadmill, and drills in the lanes. Group sessions are planned one at a time, so text us to set it up.
Can a coach run their own session at the Lab?
Yes. Coaches are welcome to bring their own players, and our coaching partners can help you plan or run a session. Text us to set up time.
Can non-hockey groups book the Lab?
Yes. Families, friend groups, and companies book the Lab for birthday parties, team building, and friendly competitions. No hockey experience needed.
How many people can come?
Each station reservation is for up to 5 shooters or skaters. For a bigger group, you can book more than one station or reserve the whole Lab.
When you rent the whole Lab, we recommend up to 20 people for younger kids and up to 15 for groups older than 16, since older players need more room. That’s a guideline, not a hard limit, so everyone has space to enjoy everything. Text us and we’ll help you plan around your group.
Can the RapidShot Mobile come to our event?
RapidShot Mobile is a portable system built for camps, parties, events, and off-site sessions. Text us about your event and we’ll let you know what’s possible.
Who do I contact to plan something custom?
Text or call 704-313-8249, email [email protected], or send a message through the contact form. Tell us about your group and what you have in mind.
10 Hockey Isn’t Just For Kids
Adults, Social Nights & Rec Hockey
Adults are welcome whenever the Lab is open for bookings, not just on adult nights.
Can adults come anytime, or only to adult nights?
Anytime the Lab is booking. Adults can come to Open Lab, rent any station, and take classes, just like everyone else. Adult nights like Suds & Shots are an extra, not the only time adults can come.
What is Suds & Shots?
Suds & Shots is an adults-only (21+), BYOB night for shooting pucks, having some fun, and being around the game with other adults. It’s $30 per person.
It runs on different nights each week, weekdays included, so check This Week At The Lab for the dates. If you’ll come often, the Suds & Shots subscription is $129 a month for unlimited access for you plus one.
Do I have to be good at hockey to come to Suds & Shots?
No. Seasoned players, people getting back into hockey, and people picking up a stick for the first time all come. It’s about having fun, not proving anything.
I’m an adult who wants to get better. Can I take lessons?
Yes. Several coaching partners work with adult players as well as kids, and many sessions are open to all ages. You never have to take a class to use the Lab, though. Renting a station or coming to Open Lab is just as welcome.
Can adults rent the whole Lab for a private group?
Yes. A night out with friends, a company outing, or a group of old teammates can reserve the entire Lab. Text us to plan it.
What are the rules about alcohol?
Alcohol is BYOB only. It’s allowed at Suds & Shots, watch parties, and any other adults-only event, and when a group rents the Lab privately.
11 The Details
Prices, Booking & Policies
Prices, cancellations, waivers, and the other practical questions.
How much does it cost?
Open Lab: $15 for an hour. Station bundle: 4 x 30-minute sessions on any station for $109 ($27.25 a session). Suds & Shots: $30 per person, or $129 a month for unlimited access for you plus one.
Single station rentals and coaching sessions are priced individually, and you’ll see the price when you pick a station or a session in the booking calendar.
Is pricing per person or per booking?
It depends on what you book. Open Lab, coaching sessions, and Suds & Shots are priced per person. A station rental is priced per reservation, not per person, and up to 5 shooters or skaters can share it.
Can I cancel or reschedule?
Yes, with at least 24 hours’ notice. Email [email protected] to cancel. Cancellations made less than 24 hours before the session may be charged a cancellation fee.
Do you sell gift cards?
Yes. A Charlotte Hockey Lab gift card is easy to buy online and lets the person choose what fits them: extra reps, shooting practice, time in the Lab, or a fun session with friends or family.
Are there facility rules I should know about?
A few. Be respectful and sportsmanlike, help keep the Lab clean, and treat the equipment well. Disruptive or inappropriate behavior can mean being asked to leave without a refund. Everyone signs the waiver, RapidShot and RapidHands users need the RapidShot app, and the skating treadmill has its own training rule.
What are your hours?
The Lab doesn’t have regular walk-in hours. It’s open around scheduled classes, sessions, and bookings, so check This Week At The Lab or the booking calendar to see what’s available.
How do I reach you?
Text or call 704-313-8249, email [email protected], or use the contact form. We’re happy to help you figure out where to start.
Didn’t See Your Question?
Just Ask Us
Text, call, or email and we’ll help you figure out the best way to start, whether it’s your first visit or your fiftieth.
Book A Station. Play It Your Way.
No team? No coach? No problem. Anyone can book time at Charlotte Hockey Lab. Pick a station, grab your gear, and come have fun. Whether you’re training hard or just messing around with friends.